Picture Necklace Dog Jewelry - Zoe Personalized Pet Photo Pendant
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This Picture Necklace Dog Jewelry - Zoe Personalized Pet Photo Pendant holds a 5/8" photo of your pet, with ample room for engraving below, and features an imprint of a heart.
This personalized photo necklace is designed to showcase the contents of your heart with both a photo of your dog or pet - and an elegantly engraved name. It's meaningful as pet memorial jewelry, or as a reminder of that beloved pet waiting for you at home.
The pendant measures 1 1/2" long and 1" wide - a perfect size for pet moms of all sizes. The pendant is fashioned from high quality pewter and is suspended on an 18" aluminum ball chain with lobster claw clasp.
Photo Upload FAQ:
There is a 10MB size limit on any one photo that you care to upload. Don’t worry - 99.9% of the photos we receive rarely exceed 2 -3 MB, including cell phone photos and digital camera photos.
To get geeky about it, there is a 2048 x 2048 pixel restriction as well. Some cell phones may exceed this limit - but it is rare.
If you have any questions about a photo, just proceed with your order and email me the photo at Sharon@ZeldasSong.com. I’ll contact you to be sure I have all of your photos!
Please note: Your photo(s) WILL NOT display in the cart when you checkout!
Shipping
We offer 2 services to the US and Canada, both with expedited options: Priority Mail from the United States Postal Service and UPS.
Within the United States, Priority Mail and UPS offer tracking from door-to-door.
Within Canada, UPS ONLY offers tracking from door-to-door. If you select the United States Postal Service Priority Mail, I cannot be responsible for tracking information beyond the US border.
Canadian customers please note that you are responsible for any taxes and duty charges for your item - these charges are NOT included in the cost of your jewelry.
For all customers, we will notify you via email when your item goes into the mail with tracking information.
Returns, Refunds and Exchanges Policy
If you are not happy with your product when you receive it, contact me as soon as possible so we can figure it out. In order to issue a complete refund, we will need to have the item returned. Refunds are processed through the appropriate payment gateway within 24 hours of confirming the refund; it may take a few days for the processor and your bank to return the funds to your account.
Rarely, there are issues with a link or clasp - no problem, we will replace that or send you a new item. If you can send us a photo of the problem, there is no need to return the item.
Because we confirm the cropping of the photo and the engraving content, we can’t refund or replace the item after you approve it. However, it is possible at times to replace a photo or engraved charm for a nominal fee.
For our Canadian customers - if you experience a product defect, please contact us asap (with a photo if possible) so we can work out a solution.
